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Safety & Health Consultation

Our safety and health professionals take an advisory approach in working with your company. We'll give you the support and guidance you'll need to reduce the frequency and severity of occupational injuries within your organization. The process begins with a review of your current safety policies and procedures, including a survey of any operational risks, and continues with an action plan, designed to provide you with ongoing assistance throughout the year. We'll help you to identify, evaluate, and control sources of loss by focusing on claim and accident trends, allowing for continuous improvement.

Benefit: reduced injury frequency

 

Claims Management

Unlike most insurance carriers, Atlantic Charter's claims specialists are experienced in loss control and loss prevention techniques, as well as claims management. Claims specialists provide you with ongoing and in-depth communication throughout the life of a claim, including frequent updates concerning medical status, legal status, and reserve information. We'll train and educate your department managers and supervisors for proper accident investigation and reporting practices. Claims specialists also offer periodic meetings with your management team to review potential claims issues and suggest appropriate loss control procedures.

Benefit: early claims closure and lower claims costs

 

Case Management

Atlantic Charter's case managers are registered nurses who work closely in support of our claims specialists. From creating and managing a preferred provider relationship, to overseeing the medical treatment and recovery of seriously injured workers, the case manager's goal is to return the injured employee back to your workplace in a safe and timely manner. Case managers also collaborate with you in planning and implementing early return-to-work programs in an effort to minimize the duration of lost time injuries.

Benefit: reduced lost time injuries

 

Legal Services

Most insurance companies outsource their legal services. At Atlantic Charter, our affiliated law firm renders all legal services. Since Atlantic Charter is the only client of the law firm, our attorneys are uniquely qualified to supply you with advice and counsel for your workers' compensation issues. We believe workers' compensation issues can only be dealt with effectively through a knowledge of today's other employment- related matters. Some value-added services may include a review of your hiring practices and employment applications, as well as job descriptions, employee handbooks, and interview procedures. Our attorneys also offer you early and prompt consultation prior to any workers' compensation litigation. Communicating regularly with our in-house claims specialists, our attorneys are fully prepared for each level of litigation before the Department of Industrial Accidents, keeping you informed of the status of each case.

Benefit: attorneys are motivated by a cost-effective means of resolving a claim rather than lengthy litigation

 

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